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Care Hub has been developed by a consortium of partners including GPs from West Cheshire CCG, Brightlife, Brio Leisure and other stakeholders to further links to, and knowledge of Social Prescribing facilities available to our patients.
The following services are available at the surgery:
Cervical screening, contraceptive services, vaccinations and immunisations including influenza and pneumococcal immunisation, childhood vaccinations and immunisations, child health surveillance, minor surgery, anticoagulation monitoring, blood pressure monitoring, checking and removal of IUD’s, near patient testing, chlamydia testing, joint injection's, dressings and wound checks, mental health reviews, new patient medicals, well man and well women checks, dermatology clinic.
All patient's with a chronic disease such as Asthma, COPD, Diabetes etc will be reviewed annually by our Practice Nurses. You will be invited for your review by letter, around your birthday. If you do not receive a letter and have a chronic disease, please contact Patient Services.
It is important that you attend the surgery for your annual review as this allows our clinical staff to complete and check your bloods, review your blood pressure, document and review your BMI as well as looking at general vital signs. In some instances, it is important to have your kidney function checked annually as well as having your medication's reviewed to ensure that they are working correctly. In doing so the nurse will also confirm if your condition is well controlled.
For asthmatic patient's it is important to have your inhaler technique checked by a qualified and trained nurse, even if you are showing no symptoms - By doing so, you can hopefully keep your asthma under control all by just attending a 20 minute appointment, once a year.
Your annual review also provides you with a chance to ask questions around your condition and helps you to be involved in your own care. You can then, in partnership with one of our clinicians, plan your care and learn how to manage your condition effectively.
Our practice nurses and doctors provide full contraceptive services. We provide coil and implant fitting services here at the surgery.
The practice offers emergency contraception services to patients – if you need this service please inform Patient Services or ask to speak to a member of the Patient Services team in private.
Many minor operations can be done by your doctor in the surgery, often avoiding the need for you to attend the hospital. Please make an initial appointment with the doctor to assess the problem. If you require a minor operation that can be done in the surgery we will schedule you for the next available clinic. These are undertaken monthly.
We offer full Health Checks to all patients aged 40 - 74. We will be systematically asking all our patients to come for one of these over a 5 year rolling period. However, if you would like to have a health check before your recall please ask our Patient Services Team.
This leaflet is for Trans (Transgender) and non-binary people in England. It tells you about the adult NHS screening programmes that are available in England and explains who we invite for screening.
We use 'Trans' as an umbrella term to embrace the diverse range of identities outside the traditional male/female definitions. These include transgender, gender fluid and non-binary. Find more Trans health information on NHS Choices at www.nhs.uk/trans-health.
We are able to offer, in conjunction with West Cheshire CCG, a wide range of community and practice based services to our patients and these comprise of:
We have a Community Care Team that are based at the Fountains Health in Chester City Centre. The Community care team is made up of District Nurses, Occupational Therapists, Physiotherapists, Community Matrons and a Social Worker. For more information regarding these services please contact the surgery on 01244 563105.
The District Nursing team provide home nursing care to patients who are unable to come to the surgery through ill health. Arrangements can be made by the surgery for a district nurse visit. The District Nursing team can be contacted on 01244 398013.
Our health visitor can give advice and help on health care, particularly for expectant mothers, babies, children, the elderly and disabled.
Appointments can be made with the Health Visitor by contacting her on 01244 348022.
We are now offering a service for our patients where you can be assessed by a physiotherapist. You can book an assessment at Heath Lane Medical Centre, Boughton Health Centre, Park Medical Centre and Upton Medical Centre. Please contact patient services on 01244 563105 for more information or click here.
The Counsellor is specially trained to help those patients and their relatives who are under stress. Referral when necessary is made by your GP.
The dietician can advise on personal weight reduction and diet or advise on any specific aspect of your diet. Referral when necessary is made by your GP.
The community midwife shares your antenatal care with the doctor. The midwives can be contacted on 365166.
We offer blood test appointments five mornings per week at Heath Lane Medical Centre. Appointments can be booked on 01244 563105.
Blood tests can also be done at the daily drop in phlebotomy clinic at the Countess of Chester Hospital - to have your test done here you should collect your blood test form from the surgery.
For information regarding patient transport please contact Patient Services or pick up a leaflet from the surgery.
If you require any vaccinations relating to foreign travel you need to make an appointment for a telephone consultation with the Practice Nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
It should be noted that you may need a prescription for some vaccinations, or a course of vaccinations, so adequate time should be allowed before you visit abroad. Some holiday vaccinations and medicines are not provided on the NHS and a private prescription will be needed - this will incur a fee - please ask the nurse or at reception for more details.
WE ARE A DESIGNATED CENTRE FOR YELLOW FEVER VACCINATION.
There is further information about countries and vaccinations required on the links below
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
Patients between 16 and 75 years old who have not been seen by a doctor for three years may request a general consultation with a doctor. The doctor shall make such inquiries and undertake such examinations as appear to be appropriate in all the circumstances.
Patients aged over 75 years who have not been seen by a doctor for twelve months, may request a general consultation with a doctor.
The consultation may take place at the patient's house if the doctor feels it would be inappropriate in view of the patient’s condition to attend the practice premises. The doctor shall make such inquiries and undertake such examinations as appear to be appropriate in all the circumstances.
This practice provides a number of services which are not covered by the NHS and a fee is usually payable for these. These include certain types of medical examinations e.g. those required for HGV and PSV driving licences, pre-employment, fitness to participate in certain sports etc. A fee is also payable for the completion of forms e.g. private patient medicals, accident/sickness and holiday cancellation insurance claim forms, letters for travel fitness and private sick notes.
The prices may vary from time to time, depending on the amount of work needed, so if you have any further questions or would like any more information about prices contact the secretary on 01244 563105.We do not countersign passport applications but this can be done at a main post office for a charge.
You do not need a Doctor’s certificate for the first seven days of illness. If you need a self-certification form these are available from the surgery or your employer.
For information regarding support for those who are living within a domestic abuse/violent environment please visit our below tab "IRIS - Domestic Violence and Abuse"
What is Social Prescribing?
Social prescribing is a growing movement that connects people with a range of non-clinical programmes, services and events in their local community – like walking groups, mental health counselling, debt management advice, employability skills, volunteering, family fitness, healthy cooking programmes, mindfulness sessions, and the ‘green prescription’ of gardening and food growing.
As well as offering practical and emotional support, social prescribers have the time to work with patients to find out what matters to them; this may be to help connect them to a specific service or a community group, where they can make friends, learn new skills and gain support or advice.
GPs and Nurses have many people visiting them with non-medical issues, such as feeling lonely, isolated, or stressed by work, or perhaps they have a debt problem or a welfare issue – all of which can affect a person’s health and wellbeing.
The idea behind social prescribing is to help patients have more control over their own health and find ways to improve their wellbeing in a way that works for each patient.
Social Prescribing Link Worker - Louise
The NHS are recognising that patients with social prescriptions get better and feel better faster than those treated with medicine alone, which is why they are funding 1000 Social Prescribing Link Workers across Primary Care.
Our Practice’s Social Prescribing Link Worker is there to listen to you and put you in touch with the people and activities that might help, especially if you live alone, have no support and need help with food shopping or collecting prescriptions.
In addition to working with patients in practices across the East Chester PCN, Louise has also spent time locating the services and activities that are available in the local community, not only so she can connect patients to them, but to also identify the gaps in each area so she can work with the community to help “bridge this gap” and create desired, sustainable groups and activities.
If you feel like you would benefit from this service, please don’t hesitate to contact the practice on 01244563105.
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